Experience tells us we can help you. However, if you still have some questions, please contact us. We’ll respond quickly, as we well know, the faster these things are addressed the better.

Hopefully, you might even find your answer below.

Why enlist an independent mediator from Segal Conflict Solutions?

Employees are more likely to trust and engage with an external mediator who has no allegiance to the company. It also shows the issue is being taken seriously. This validation can encourage those involved to work towards a positive outcome.

What is the most likely outcome of a mediation?

A mediator aims to rebuild working relationships between the conflicting parties, coming to a mutual agreement. This agreement, which will provide a roadmap for moving forward, remains confidential between the parties.

Why conduct a workplace investigation?

Workplace investigations find facts to help resolve complaints or issues in the workplace quickly. This can help avoid the matter escalating into a court claim.

How long does a workplace investigation take?

Generally the process, which includes coordinating and conducting interviews and writing a report, takes between two to three weeks.

This depends on the number of people interviewed, evidence for review and complexity of the issue.

We commit to starting the process within seven days or sooner if it’s of a very serious nature.

What will your mediation report cover?

We provide a detailed report that sets out the background and facts in response to each allegation made.

We also provide recommendations from a risk management perspective. Segal Conflict Solutions will highlight any factors that might contribute to workplace conflict or bullying, in order to prevent those issues happening again.

How much does a mediator or a workplace investigation cost?

Our rates are competitive and will cost just a fraction of what possible court action may.

Badly managed situations, without professional and independent help, could end up in costing tens of thousands in court. So, it can literally pay to bring us in as external mediators or investigators.