A healthy business environment often thrives on competitiveness, different working styles, lively debates, diverse personalities and backgrounds. However, sometimes it doesn’t. That’s when we get involved.

When trust or rules are broken, moral codes are breached or communication shuts down, conflict can quickly escalate.

This is the line. When employees become affected on a personal and emotional level, workplace mediation becomes essential as this type of conflict rarely goes away on its own.

Conflict in the workplace is contagious

In fact, as with any incident in a community, a problem can quickly escalate as more people become involved. In a work environment, it’ll come as no surprise, that both productivity and performance suffer.

Ideally, you’ll bring us in as independent, accredited mediators before things escalate. We assist as a totally neutral party to help resolve workplace disputes between employees/managers. Not just to find compromises and solutions but to rebuild working relationships.

What happens next

We assist as a totally neutral party to help resolve workplace disputes between employees and managers or business owners. Not just to find compromises and solutions but to rebuild working relationships.

A last chance

Workplace mediation service is often an olive branch to resolve disputes without filing a formal complaint or lodging a Fair Works Commission or Industrial Tribunal claim. Both cost emotionally and financially and are best avoided.

In short, workplace mediation provides:

• Recognition and Understanding—  The opportunity to discuss the issue, feel heard and gain insight into the other person’s perspective. All of which strengthens the likelihood of an amicable outcome.
• Self-Empowerment— Employees can feel like the underdog. Unbiased meditation encourages the opportunity for everyone to contribute to the solution, so there’s a joint sense of control and positivity about moving forward.
• Efficiency— “Workplace mediation as an alternative dispute resolution service can be wrapped up in a couple of hours. Rather than dragging on for months through filing a formal complaint with the Fair Work Commission or Industrial Tribunal.”
• Workplace mediation is an alternative dispute resolution process that can be wrapped up in a couple of hours. Rather than dragging on for months through filing a formal complaint with the Fair Work Commission or Industrial Tribunal
• Cost-effectiveness—Not surprisingly mediation is way more time and cost-effective than long settlements with high legal fees. Which is good for your business’s bottom line too.

Common workplace disputes

• Personality clashes— Can see even the smallest issue escalate into something big and all-consuming.
• Performance issues— For example, when a manager consciously or unconsciously delivers negative feedback in a way that causes that employee to feel unfairly treated or worse, bullied.
• Harassment and bullying—When someone feels victimised by another person’s intentional or unintentional behaviour towards them. It is important to note however that mediation is a voluntary process and if one of the party’s does not feel safe or comfortable mediating with the other party, then it is unlikely that mediation is an appropriate process in this case.
• Ineffective leadership styles—When a person’s leadership style has a negative impact on employees’, resulting in frequent complaints about bad communication, unclear expectations, poor performance, high staff turnover and absenteeism.

Our workplace mediation skills can help with all of the above. Every case is different but be assured we know how to handle it.