As the Head of HR of Indorama Ventures, I recently organised a conflict resolution course facilitated by Saranne Segal, Director of Segal Conflict Solutions for a group of approximately 20 participants. I’m delighted to share the positive experience of our participants. The course effectively addressed essential workplace issues, such as dealing with difficult personalities, understanding bullying, and addressing sexual harassment. It offered practical insights and valuable solutions.

Saranne’s facilitation style created an open and safe learning environment. Her encouragement of active participation and meaningful discussions greatly benefited our group and fostered a positive team spirit.

The positive feedback from the participants highlights that they now have the tools and feel better equipped to address difficult workplace situations in a sensitive manner.

I highly recommend this conflict resolution course to line managers and anyone with people management responsibilities looking to enhance their conflict resolution skills. It’s a valuable investment in personal and professional development and organisational culture.

Thank you, Saranne, for delivering a course that has already made a positive impact on our team.

Karen D.
HR Dept. Indorama Ventures

We had a dispute between two employees which was having a very negative impact on the entire workforce. We are quite a small business and could not afford for this to go on. Saranne came in to mediate the dispute. I can without hesitation recommend her services to any business which is experiencing something similar. My employees seem to have ironed out their issues and things around here are pleasant again, which is a big relief.

Saranne and Shelly came in to do a training session for several of our managers. It was really informative and interactive with a lot of discussion, case studies and questions/answers. We received fantastic feedback from the participants and it was clear that a lot of effort went into preparing for the session. They are a fantastic team and we would highly recommend Segal Mediation Group and we will definitely be using them again in the future.

Saranne thank you for your massive effort today. The tension in the office already seems to have lessened and hopefully people will enjoy coming to work again, so thank you! If you need any recommendations, please let me know.