Workplace Mediation Blog
Recent Blog Posts
The Workplace Conflict Resolution Gap: Why Proactive Strategies MatterSeptember 30, 2024 - 11:31 pm
Balancing Privacy and Accountability in the WorkplaceSeptember 12, 2024 - 1:09 am
Navigating Workplace Conflicts in the Era of Remote WorkAugust 5, 2024 - 12:55 am
Mediation in the Workplace: Best Practice and BenefitsJuly 2, 2024 - 2:21 am
Understanding Workplace Mediation Costs in Australia: A Comprehensive GuideMay 14, 2024 - 12:24 am
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When brand trumps culture in the workplace
What do Apple, Sony, Facebook, the Parliament of Australia and Google have in common? They are powerful brands that have all seen themselves in the headlines for harassment, bullying and discrimination within the workplace. Sadly I could add many more to this list of organisations that have invested in cultivating the perception of their brand […]
Workplaces are sprinting towards a caring culture – but there are hurdles to overcome
High-performance, the old boys club, formal workwear and corner offices—we’re now more likely to see and hear about work-life balance, diversity & inclusion, casual dress codes and remote or hybrid working. The workplace has drastically changed over the last two decades. So too has the attitudes of employers and employees. What is a caring culture? […]
Three effective ways to measure your workplace culture
Company culture, or organisational culture, may seem intangible but it is very impactful on organisational performance. Without a strong workplace culture, your employees are not going to be as high-achieving as you need them to be. How does one measure culture? You probably have an idea of the workplace culture you’re aiming for. But how […]
6 Tips to Deal with a Manager Who is Constantly Criticising You
I recently held a conflict resolution workshop for a large retail organisation. One of the participants asked to talk to me privately during the break. She told me that she was finding coming to work very stressful because of her manager. This person was only six months into the role but was highly critical of […]
How Healthy Boundaries Build Trust in the Workplace
“When we fail to set boundaries and hold people accountable, we feel used and mistreated” – Brene Brown. Over the last two years, organisations and their employees have had no choice but to be flexible—moving in a myriad of directions, navigating the unknown territory of hybrid and remote work and the constant change of those […]
3 ways to make your workplace more menopause-friendly
Case Study: When employees leave in droves, look to workplace culture for answers
I was hired by a mid-sized company concerned about the increasing number of employees resigning. Some were top-performers, and the organisation wanted to get to the bottom of why they were leaving. I created and ran a culture survey for existing staff. I also conducted exit interviews with some of the employees who were leaving. […]
Power Play at a Job Interview
While I usually write about cases I work on, I felt compelled to share my personal experience of being the victim of a power play within the workplace. Despite this happening many years ago, I have never forgotten it. Which I think gives some insight into the effect these types of workplace interactions can have. […]
The Dangers of Playing Favourites at Work
I recently conducted a workplace mediation between two employees, Arlene and Patty*. They were both members of a relatively small team and their relationship had deteriorated to the point where they were no longer speaking to each other. This was obviously impacting the rest of the team, and the organisation as a whole. I was […]
The Golden Rule with Digital Communication
I recently conducted a mediation between two parties whose issues stemmed from a digital communication breakdown. The issues started when *Tom sent an email to *Lucy at 9.30pm one evening about a work matter, the subject of which is not relevant here. Lucy was horrified that Tom had sent her an email late at night […]