Workplace Mediation Blog
Recent Blog Posts
Not Every Workplace Problem Needs an InvestigationJuly 22, 2026 - 12:03 am
Why Team Building Exercise Programs Miss the PointMay 6, 2026 - 11:37 pm
When Are Employers Required to Conduct a Workplace Investigation?February 16, 2026 - 12:40 pm
Who Should Conduct a Workplace Investigation? (Hint: Probably Not Who You Think)February 16, 2026 - 12:26 pm
External vs. Internal Workplace Investigations: Which Is Right for Your Organisation?February 16, 2026 - 12:13 pm
10 Ways to Enhance Employee Experience in 2023
The workplace environment and employee experience have become increasingly important in recent years as businesses strive to attract and retain top talent. However, in 2023, companies face new challenges, such as remote work and changing workplace dynamics. So, how can organisations improve the employee experience to stay ahead of the curve? Here are 10 ways […]
Workplace Conflict Resolution: Everything You Need to Know
What is Conflict Resolution? Introduction Conflict is an inevitable aspect of life, whether in our personal lives with family or friends or at work with our colleagues, leaders or clients. At work, people from a multitude of backgrounds and personalities are brought together with the purpose of working towards shared business goals. Conflict in the […]
Conflict Coaching – an essential tool for overwhelmed HR professionals
Less than a decade ago, HR professionals were primarily focused on compliance, policies and procedures that supported the business and its employees. Fast forward to 2022, which has shifted towards protecting, motivating and empowering people through employee value propositions, rewards, and health and mental well-being. That’s not to say the other parts of the job […]
When brand trumps culture in the workplace
What do Apple, Sony, Facebook, the Parliament of Australia and Google have in common? They are powerful brands that have all seen themselves in the headlines for harassment, bullying and discrimination within the workplace. Sadly I could add many more to this list of organisations that have invested in cultivating the perception of their brand […]
Workplaces are sprinting towards a caring culture – but there are hurdles to overcome
High-performance, the old boys club, formal workwear and corner offices—we’re now more likely to see and hear about work-life balance, diversity & inclusion, casual dress codes and remote or hybrid working. The workplace has drastically changed over the last two decades. So too has the attitudes of employers and employees. What is a caring culture? […]
Three effective ways to measure your workplace culture
Company culture, or organisational culture, may seem intangible but it is very impactful on organisational performance. Without a strong workplace culture, your employees are not going to be as high-achieving as you need them to be. How does one measure culture? You probably have an idea of the workplace culture you’re aiming for. But how […]
6 Tips to Deal with a Manager Who is Constantly Criticising You
I recently held a conflict resolution workshop for a large retail organisation. One of the participants asked to talk to me privately during the break. She told me that she was finding coming to work very stressful because of her manager. This person was only six months into the role but was highly critical of […]
How Healthy Boundaries Build Trust in the Workplace
“When we fail to set boundaries and hold people accountable, we feel used and mistreated” – Brene Brown. Over the last two years, organisations and their employees have had no choice but to be flexible—moving in a myriad of directions, navigating the unknown territory of hybrid and remote work and the constant change of those […]
3 ways to make your workplace more menopause-friendly
Case Study: When employees leave in droves, look to workplace culture for answers
I was hired by a mid-sized company concerned about the increasing number of employees resigning. Some were top-performers, and the organisation wanted to get to the bottom of why they were leaving. I created and ran a culture survey for existing staff. I also conducted exit interviews with some of the employees who were leaving. […]