Workplace Mediation Blog
Recent Blog Posts
Not Every Workplace Problem Needs an InvestigationJuly 22, 2026 - 12:03 am
Why Team Building Exercise Programs Miss the PointMay 6, 2026 - 11:37 pm
When Are Employers Required to Conduct a Workplace Investigation?February 16, 2026 - 12:40 pm
Who Should Conduct a Workplace Investigation? (Hint: Probably Not Who You Think)February 16, 2026 - 12:26 pm
External vs. Internal Workplace Investigations: Which Is Right for Your Organisation?February 16, 2026 - 12:13 pm
Will workplaces be better in 2024? Here are 5 predictions.
As we bid farewell to 2023, workplaces are navigating a path forward, defining their future. In many ways, it’s been another year of workplaces finding their feet. Some continue to embrace the lessons and ways of working developed during the pandemic, while others are rolling back certain freedoms. As we head into 2024, I share […]
Promoting a Safer Workplace: NSW’s Respect at Work Strategy for Preventing Sexual Harassment
The NSW government recently released SafeWork’s NSW Respect at Work Strategy: preventing sexual harassment. It’s a comprehensive four-year plan to prevent and address sexual harassment in workplaces across NSW. It’s a response to the landmark Respect@Work report by the Australian Human Rights Commission and the facts that: 1 in 3 Australians have experienced sexual harassment […]
10 Common Mistakes in Workplace Investigations…and how to avoid them
Workplace investigations have become integral to maintaining a productive and harmonious work environment. However, many organisations inadvertently make critical mistakes during the investigation process that can undermine the effectiveness of their efforts. This article explores these common pitfalls while drawing insights from Sean Melbourne, the Executive Director of Source Workplace, who brings over two decades […]
How to recognise red and green zones for greater collaboration in the workplace
The terms Red Zone and Green Zone were coined by James W. Tamm and Ronald J. Luyet in their book Radical Collaboration. Collaboration is at the foundation of conflict resolution. When two people are aligned in their desire to collaborate, resolving issues is so much easier – in fact, it doesn’t feel like conflict. Red […]
Workplace Deviance: Understanding, Preventing, and Resolving Toxic Behaviour
Introduction Workplace deviance refers to negative behaviours that deviate from organisational norms and can harm employee morale and productivity. This article will explore workplace deviance, its occurrences, and effective strategies to prevent and resolve such behaviour, including mediation, investigation, and conflict coaching. Understanding Workplace Deviance Workplace deviance refers to a broad spectrum of employee behaviours […]
How to Resolve Workplace Conflict and Foster Harmony – Insights from a Mediator
Conflict is an undeniable reality when people spend their days together in the workplace. It can arise between colleagues, permeate entire teams or emerge between managers and their employees. However, the challenges posed by workplace conflict can be overcome. In this blog post, we will delve into the intricacies of workplace conflict, uncover its root […]
The Art of Win-Win Negotiation: When Conflict Meets Cooperation
Conflict is an inevitable part of our lives, and the way we handle it can have a significant impact on our relationships, both personal and professional. Negotiation, in particular, plays a crucial role in resolving conflicts and reaching mutually beneficial agreements. But what happens when the win-win orientation is absent? In this article, we’ll explore […]
Beyond Surveillance: Prioritising Purpose for a Productive Workplace
What does the word productivity conjure up for you? Manual labour, physical output or efficiency? Pre-pandemic, it was easier to measure productivity (inaccurately) based on the time an employee spent at their desk. With most office-based employees working at least some time at home, many workplaces struggle with ‘productivity paranoia.’ This is despite numerous surveys […]
Bad jobs or bad managers? How to stop good people leaving your workplace
You’ve heard the saying. “People don’t leave bad jobs (or companies). They leave bad managers.” If you’ve been in the workforce long enough, you’ve probably experienced a bad manager. A recent poll found more than two in five of us have left a job because of a bad manager. In the past, having a bad […]
Changes to Respect@Work start with a culture review
The 2023 Industrial Relation Reforms (IRR) should be high on the priority list for all workplaces. Not only is it the right thing to do, but employers who do not comply could also face legal consequences and fines. The IRR is positive news. The aim is to make workplaces more fair and equitable, which will […]