Workplace Mediation Blog
Recent Blog Posts
Turning Conflict into Opportunity: The Innovation ConnectionApril 2, 2025 - 11:21 pm
The Cost of Avoiding Conflict: What Leaders Need to KnowFebruary 27, 2025 - 11:28 pm
Why Your Team’s Tone MattersJanuary 28, 2025 - 12:18 am
The Great Stapler Standoff: A Tale of Office Drama and Paper ClipsNovember 27, 2024 - 10:08 pm
The Workplace Conflict Resolution Gap: Why Proactive Strategies MatterSeptember 30, 2024 - 11:31 pm
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Case Study: When employees leave in droves, look to workplace culture for answers
I was hired by a mid-sized company concerned about the increasing number of employees resigning. Some were top-performers, and the organisation wanted to get to the bottom of why they were leaving. I created and ran a culture survey for existing staff. I also conducted exit interviews with some of the employees who were leaving. […]
Power Play at a Job Interview
While I usually write about cases I work on, I felt compelled to share my personal experience of being the victim of a power play within the workplace. Despite this happening many years ago, I have never forgotten it. Which I think gives some insight into the effect these types of workplace interactions can have. […]
The Dangers of Playing Favourites at Work
I recently conducted a workplace mediation between two employees, Arlene and Patty*. They were both members of a relatively small team and their relationship had deteriorated to the point where they were no longer speaking to each other. This was obviously impacting the rest of the team, and the organisation as a whole. I was […]
The Golden Rule with Digital Communication
I recently conducted a mediation between two parties whose issues stemmed from a digital communication breakdown. The issues started when *Tom sent an email to *Lucy at 9.30pm one evening about a work matter, the subject of which is not relevant here. Lucy was horrified that Tom had sent her an email late at night […]
The Manipulative Employee
The workplace environment is rife with different (and difficult) personalities. This is to be expected and embraced. After all, doesn’t diversity bring about a more dynamic, productive and innovative workforce? If we all thought the same way and did things the same way, where would creativity and innovation be? However, on the flip side […]
A Case Study which shows why workplace investigations are essential when there is ongoing conflict
Workplace bullying – is mediation appropriate?
Bullying and harassment is nothing new to the workplace. However, because our world is becoming socially more conscious with the advent of movements such as #MeToo and #TimesUp, people are becoming more courageous about bringing these issues out into the open. A question I have pondered as a workplace mediator is whether mediation is the […]
Advice for employees experiencing bullying in the workplace
While it seems that in today’s socially conscious world, many progressive organisations are trying their best to eradicate bullying and are moving towards adopting zero-tolerance policies towards bullying, bullying still appears to be pervasive in Australian workplaces. As a workplace mediator and investigator, I often come across situations where bullying is clearly present in a […]
Busting an HR Myth
Recently, I was lucky enough to interview Paris Cutler, an entrepreneur and strategist whose organisation went through many months of conflict and disharmony. What struck me most from the interview was her acknowledgement that she was unsure about how to deal with the toxicity that had arisen in her workplace together with the uncertainty of […]
4 Reasons Companies Ignore Workplace Bullying
As a workplace mediator and investigator, I am often called in by organisations to help resolve a conflict which has arisen between employees. I commonly find that by the time I am called in, the matter has escalated from a relatively minor workplace bullying incident, into a full-blown dispute between the parties. The escalation of […]